Avea

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The tracking says my order has been delivered, but I never received it

Top FAQ

Orders & Shipping

What is the story behind Avea?

Do you have any other products planned?

Sustainability

Are you hiring?

How can I become an Avea Ambassador?

About Avea

How should I store my Avea products?

Are Avea products suitable for men and women?

Can I use an expired Avea product?

How do you ensure the safety of your products?

Are there any side effects to taking Avea supplements that I should be aware of?

Can I take Avea products while breastfeeding or when I’m pregnant?

Can I take Avea products when I’m taking medication or if I have a medical condition?

Is your pricing justified?

Quality & Safety

How long should I take the Avea supplements before I begin to notice the effects?

What makes the Avea products unique?

Animal vs. human studies

Do you have your own studies and scientific proof?

Science

Why is a healthy lifestyle not enough?

Why Supplements?

Why supplements?

What is ageing?

Is ageing a disease?

What causes ageing?

Why do you want to slow the signs of ageing?

Are there natural ways to slow the signs of ageing?

What are longevity supplements?

What is longevity?

What can I do if my package hasn’t arrived or is missing?

How can I edit or cancel my order?

I haven’t received a confirmation email

How can I track my order once it's placed?

How much does shipping cost, and how will it take for my order to arrive?

Do you ship internationally?

Where do I find my order invoice?

I forgot to enter a promo code on checkout, can I use it after checkout?

How can I apply a promo code?

What payment methods does Avea accept?

Payments

Can I cancel my subscription?

How can I get in touch with you?

How can I unsubscribe from the newsletter?

I don’t want to subscribe, but I want to receive more than one of your products.

What if I’ve forgotten my login credentials?

What can I use my account for?

How can I access my account?

How do subscriptions work?

Account & Subscription

How does the 90 days money-back guarantee policy* work?

I received a faulty item. What should I do?

Does Avea provide refunds or exchanges on products beyond their expiration date?

What is your return policy?

Returns & Refund

Avea Gift Vouchers

Can I take the Biomind if I have IBS or other gastrointestinal conditions?

Which probiotic strains can be found in Biomind?

Are there any side effects associated with the Biomind?

Why use a Duocap® and what it is?

Do I need to store the Biomind in the refrigerator?

When will I feel the first effect?

Biomind

Why are there red spots on my Cell Primer capsule?

What can I expect if a person takes it long-term, i.e. for 3-5 years?

How many bottles or months are needed to reach ultimate effect?

What can I expect when taking 3 jars (90 days)?

What can I expect when taking 1 jar (equal to 30 days)?

You recommend 2 capsules per day. How many hours of fasting and senescence cell cleansing do they initiate?

Can I take the Cell Primer together with other Avea products?

Why does it contain gluten?

Is Cell Primer suitable for vegans?

When and how should I take Cell Primer?

How many capsules should I take per day and how long does one jar last?

Cell Primer

Are your products halal certified or are they derived from pork or do they contain alcohol?

Who are your manufacturers?

Are your products gluten-free / dairy-free?

How to store our products?

Where do your ingredients come from and where are your products made and tested?

Are your products safe for pregnant or breastfeeding women?

What's your commitment to clean sport?

Origin & sustainability of our jars and lids

Arsenic Content in Our Products: Ensuring Safety and Quality

General

Can I mix the Collagen Activator with other food?

Why is the Collagen Activator tasting sweet and why are you using stevia?

Why we have Silicon Dioxide in our Collagen Activator?

Why does the Collagen Activator not dissolve 100%?

How the Collagen Activator may act with medication

How long does one pack last and how long will it take to notice the first benefits?

Why are you using a collagen precursor?

Is the AVEA Collagen Activator suitable for vegans/vegetarians?

Does your AVEA Collagen Activator contain collagen?

Can I take the Collagen Activator with other AVEA supplements?

Can I take the Collagen Activator in addition to my existing collagen supplement?

Why is there stevia as a natural sweetener in my Collagen Activator?

Why combining NMN and Collagen Activator to improve skin health and skin appearance?

Where does the taste and colour come from?

What is the difference between common collagen products and your Collagen Activator?

Why taking the Collagen Activator?

Collagen Activator

Why NMN vs. NR

What is the current scientific basis on NMN?

Is NMN considered safe?

Does the NMN product contain any flavours or sugars?

Is NMN suitable for vegans/vegetarians?

What does the NMN contain?

David Sinclair takes 1g per day. Can I take more capsules than suggested?

How many capsules should I take?

What are the benefits of NMN?

Which ingredients are in your NMN, how is it produced and is it third party tested?

Are there any connections between NMN and cancer?

How Avea deals with the FDA ban of NMN as a supplement?

Why are you using capsules and not sublingual or liposomal formulations?

Why do you recommend a daily dosage of 250 mg and not more?

Does NMN help to slow down ageing?

Where is your NMN produced?

Is the Booster considered safe?

Does the Booster contain flavours or sugars?

How are the ingredients selected?

Can I take more than suggested?

What does the Booster contain?

What are the benefits of the Booster?

Why is the Booster not suitable for vegetarians and vegans?

Booster

What's the difference between Stabiliser and the Anti-Spike Formula of Glucose Goddess?

When do my products expire?

What is the best way to store Stabiliser?

I am over 60, will Stabiliser work for me?

How do I know Stabiliser will work for me?

Is Stabiliser vegetarian/vegan friendly?

Does Stabiliser contain gluten, dairy, nuts or animal products?

What makes Stabiliser different from other carb-resisting supplements?

Is Stabiliser suitable for women and men?

How often should Stabiliser be taken?

Will I feel anything when I take Stabiliser?

What makes Stabiliser so powerful?

Is Stabiliser an herbal extract?

Can Stabiliser cause hypoglycemia (blood sugar going too low)?

Is Stabiliser safe to use and does it have any side effects?

Does Stabiliser require daily use to be effective? Or can it be used only when I know I am going to have a carb-heavy meal?

What is the scientific background of the Stabiliser?

Could you tell me how the Stabiliser helps to support insulin sensitivity?

I'm on keto diet - What do I have to consider when taking the Stabiliser?

How should I take my Stabiliser?

Can I take Stabiliser along with other medication?

I'm diabetic. Can I take the Stabiliser on top?

Where do the carbs go after being blocked?

Why do I need the Stabiliser?

How and why does the Stabiliser work?

How the Stabiliser works - long version

The Stabiliser got a new formulation. What has changed?

Stabiliser

Vitality Bundle or Essentials - what to start with?

Why taking the Vitality Bundle?

Vitality Bundle

Why did you choose the DHA/EPA ratio of 2:1?

Which is the magnesium-containing caspule?

Can I take the Essentials when I am pregnant or breastfeeding?

Why so many pills in one serving/Why not all in one pill?

Are the Essentials suitable for vegetarians/vegans?

Why don’t you cover 100% of the RIs for Magnesium and Zinc?

I eat a healthy & varied diet, do I need the Essentials?

Why did you include those 5 micronutrients and a B complex in the Essentials?

Is burping from your omega-3 capsules a concern and why they are smelling when opening the sachet?  Here’s the truth

Why is the small capsule now brownish? Have there been changes to the Essentials?

The Essentials

What's the difference between The Mobiliser and the Collagen Activator?

How are the different ingredients of the Mobiliser acting on the joints?

What is HydroCurc® and how is it different from other forms of Curcumin?

How can the Mobiliser help with post exercise joint pain and muscle recovery?

Is the Mobiliser suitable for vegans/vegetarians?

What is undenatured type II collagen (found in UC-II®) and how is it different from other types of collagen?

The Mobiliser

Which epigenetic clock do you use for the epigenetic part of the DNA&BioAge test?

The tracking says my order has been delivered, but I never received itUpdated 8 months ago